Andtheknife.com not be liable for any loss or damage, direct or indirect, arising from sale of goods and services proposed in the catalog published on the site Andtheknife.com, including delayed or non-delivery of the product, nor for correspondence of goods to specifications published on the website, nor for any other event not directly attributable to Andtheknife.com, we are ready for any contacts.
Our company uses an innovative economic policy for the maximum reduction of operating costs, virtually eliminating the cost and inventory holding stocks for the benefit of the prices offered to the public, that this may be the best in the market.
The timing of shipment will vary from three days to three weeks, the availability reported on the articles means at our warehouse and at our suppliers.
Then your order will be processed with more time than another online store,
you can see our prices, which are not comparable with any other store industry.
Risk and Property
The goods' shipped prepaid, secured by charge on the invoice; if the goods were shipped to port assigned behind indication of the customer, the risk and assume the entire cost of the customer after delivery of goods to the carrier from its stores. Upon delivery of the goods, the customer must verify the integrity 'of packages and correspondence with the quantity and quality as specified in the accompanying document (DDT). In case of difference ', the same should' be reported on the same document and confirmed within seven days by fax or registered mail to Andtheknife.com to commercial reference. Despite the packaging intact, the marches should 'be verified within seven days of receipt. Any hidden defects must be reported in writing by fax or registered mail. Each alert over these terms, it will not be 'taken into account. For each statement, the customer assumes responsibility 'full of the statements.
Orders are accepted via the Internet (online) or if unable to conclude an order over the Internet, through contacts via email or phone, you will be able to agree on dafarsi. The customer sends the order via the Internet will receive 'at the end of the procedure, a notice confirming the order, via electronic mail (e-mail).
All prices shown on the site, in the column shall be construed prices VAT included. Prices may be modified at any time, without notice.
The methods of payment accepted are:
* Click on the method of payment for more info
We do not accept absolutely money in envelope and checks!
Andtheknife.com insert queued expeditions articles that are paid and reserves the right not to proceed with the shipment if the payments would appear incomplete.
Legislative Decree no. 21/2014 - implementing Directive 2011/83 / EU on consumer rights - to supplement the rules provided by the Consumer Code
The supplier of the services or products is Jtrade SRL Via Fratelli Rosselli, 38 - 21018 Sesto Calende (VA) - CF and P. IVA 03520870126.
Pursuant to Legislative Decree no. 21/2014, the customer has the option to terminate the contract / order stipulated on the Internet without penalty and without giving any explanation, in compliance with the following conditions.
The right of withdrawal:
For lack of the essential integrity of the property (the packaging and / or its contents)
Using any part of the property and any supplies
The lack of external and / or internal packaging
The absence of product components (accessories, cables, manuals, parts ...)
Damage to the product for reasons other than its transport
In the case above, Andtheknife.com will return to sender the property purchased.
They can not exercise the right to cancel customers who purchase with VAT and those who buy custom goods.
In order to exercise this right of withdrawal, within 14 (fourteen) working days from receipt of goods ordered, the customer must send a registered letter to the address below with return receipt. The Communication can be sent, within the same term, by telegram, telex and facsimile, provided it is confirmed by registered letter with return receipt within the following 48 hours.
The notification must contain:
the intention of using the benefit granted by the Legislative Decree no. 21/2014
the indication of / the product / s for / as the / s you decide to exercise the right of withdrawal
the data of one's checking account (in order for the return of the sum due).
To obtain a refund of the fee, the customer will, at its own expense, return the products purchased at the following address:
Jtrade SRL Via Fratelli Rosselli, 38 - 21018 Sesto Calende (VA) - CF and P. IVA 03520870126
The return shipment must take place within fourteen days of receipt of goods and may be effected by any carrier / courier / shipping company of the customer's choice.
Method of refund of amount paid: Andtheknife.com refund the amount paid by bank transfer (or other payment method) as quickly as possible, and in any case within 14 days of receiving the communication.
The refund refers to the price of the product / s made / s.
It is expressly understood that the expenses incurred to return the product to Andtheknife.com will be charged to the customer.